CUSTOMER NOTICE – TERMS OF BOOKING
By making your appointment with us, you agree to observe to our terms of booking. A 50% deposit applies. Payment can be made by cash or credit/debit card, except American Express. Please note that we cannot accept cheques as a method of payment.
CANCELLATIONS
A minimum cancellation period of 24 hours is required for a full refund. Appointments cancelled within the 36 hours period will be subject to a charge at 50% of the cost of the session. Same day cancellations or no shows will be charged in full.
PACKAGES: CANCELLATION OF PACKAGES
Amendments to any part of your package such as substituting a different treatment, adding extra treatments will only be possible if the financial value matches. All amendments are subject to availability. Once a package of treatments has started, failure to attend appointments without prior warning may result in cancellation fees and a refund may not be possible. All packages are for single person only, not be be shared with someone else.
DISCLAIMER
Any health information given to you by our therapist during any appointment or consultation, whether on the phone or in the office, newsletters, handouts or website is not intended to replace the relationship with your primary healthcare provider and our consultation is not intended as medical advice.